Alice hires Bob to build her a website.
Alice pays Bob in advance.
The site takes Bob longer than expected.
When he finally delivers the site, Alice is not satisfied.
A debate starts. Alice requests a refund. Bob claims the specifications weren't clear.
Alice and Bob are both left at a loss with no clear outcome of their dispute.
Alice hires Bob to build a website for her. They agree to use Kleros should a dispute occur.
Alice is not satisfied with Bob's work and raises a dispute.
Users are randomly selected as jurors for the dispute.
Jurors evaluate the evidence and vote Alice as the winner. She is reimbursed and honest jurors are compensated for their work.